Support / Bug reports / Product feedback

Report a bug clearly, and we will review it.

Use this page to report a bug, flag a checkout or access problem, or send product feedback. Clear reports help BiasForge reproduce issues faster and reply with less back-and-forth.

Best way to report

Include the page, product, or flow where the issue appeared.

Describe what happened, what you expected, and how to reproduce it.

Add the market, symbol, timeframe, or browser if they matter.

Email supportsupport@biasforge.com

Support form

Send a structured report.

Live intake

What happens next

BiasForge reviews incoming reports, logs a reference when available, and follows up through the support inbox if more detail is needed.

Support paths

The right report type keeps support faster.

Not every support request is the same. This split helps customers send cleaner reports and helps BiasForge respond without unnecessary back-and-forth.

Bug report

Use this for broken layouts, missing access, failed checkout states, or anything that should not have happened.

Product feedback

Use this when the feature works, but the workflow, wording, or presentation could be clearer.

Support follow-up

Use the same page when you already have an order, reference, or support thread and need to add detail.